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Pinnacle Associates

Managing health, safety and environmental performance has changed from focussing on compliance to one of needing to understand the risks faced, where they are and how effectively they are being managed.

Pinnacle360° addresses this gap, a powerful and proven assessment methodology for organisations of all sizes and structures that identifies where your health, safety and environmental risks are based on what people actually do, not what they say they have done, enabling accurate targeting of health, safety and environmental improvement activity.

Pinnacle360° therefore centres on people’s behaviour and their impacts, what really counts, moving beyond just compliance into risk management enabling you to gain considerably more value from your internal auditing investment.

How does it work?

Pinnacle360° is a convenient, flexible and easy-to-use method for assessing health, safety and environmental performance and risks present in an organisation.

The patented web-based assessment of Pinnacle360° gives a deeper and broader understanding of the behaviours and behavioural experiences of people within the organisation than can be gained using traditional on-site audits or inspections.

The methodology shows how these behaviours and experiences impact business performance and can identify which health, safety and environmental drivers have the greatest influence on performance

What is delivered?

The deeper, consistently accurate information delivered by Pinnacle360° provides clear indicators to decision makers regarding health, safety and environmental performance and areas of risk, enabling them to define and target appropriate improvement activity.

The assessment of behaviour is a lead indicator of health, safety and environmental risk, which enables the senior management team to influence future performance as opposed to reactively managing issues in hindsight.

The streamlined, user-friendly methodology can also report performance against clauses and sub-clauses of BS OHSAS 18001:2007 Health and Safety Management System and ISO 14001:2004 Environmental Management System.


Diagram 2

Who is involved?

Pinnacle360° involves as many people, groups, departments and roles that have experienced some aspect of the assessment subject.

This can include often difficult to reach groups such as contractors, suppliers, customers and even regulators.

The result is consistent benchmarking across multiple sites if required.

The quality of data reported allows an organisation to verify that resulting improvement activity is effective.

This broader reach of respondents enables a deeper understanding of health and safety risks and performance drivers than can be gained from any other audit activity.

By repeating the Pinnacle assessment periodically, the reported data can be used to provide a comparison of performance over time.

How long does it take?

Because the data is derived from a much larger, more representative sample than a traditional audit, Pinnacle360° is designed to be non-disruptive and easy to deploy.

It significantly reduces the inconvenience and direct cost associated with audits.

The modern technology is conducted in such a way that it overcomes the challenges presented by production schedules, people’s availability and time.

Taken when convenient, usually over a 14 day or 30 day period, the assessment can be paused and returned to when required, typically taking around 20 minutes to complete.

This greatly reduces the costs associated with extensive face to face audits and directly encourages the contribution of people who might not otherwise participate, broadening and deepening the evidence gathered.

What does an assessment look like?

Here is an example of an assessment screen.

Sample Assessment

People select the most appropriate response to the statements provided.

Different groups and roles respond to different statements that are specific to them using words that they will understand.

What makes the results so different?

Results are shown against health, safety and environmental performance drivers and calibrated on a % scale so that 40% is compliance.

A lower score represents more of a risk, a higher score gears towards best practice.

Results can be shown against clauses and sub-clauses of BS OHSAS 18001:2007, ISO 14001:2004 and also by groups, departments and sites.





For an example Pinnacle360o assessment report, click here [ EHS Overview Assessment Example Report ]

What types of assessments are there?

There are a range of assessments that have been developed that can be tailored to any size or structure of organisation:

  • Manual Handling
  • Management of Hazardous Substances (COSHH)
  • Health and Safety Management Review
  • BS OHSAS 18001:2007 Gap Analysis
  • Preliminary Environmental Review
  • Environmental Management Review
  • ISO 14001:2004 Gap Analysis
  • ....and many more, both inside and outside Health, Safety and Environment

Pinnacle360o represents the next generation of services that build upon Pinnacle's technical expertise in management systems standards.


Senior Managers are concerned with Health, Safety and Environmental performance and require strategic information that reflects their need to drive both business and Health, Safety and Environmental effectiveness, yet traditional auditing techniques are compliance focussed and typically low-value.

There is a significant mismatch.

However, with Pinnacle360o you can:

  • Establish more cost effective and more valuable results compared to traditional auditing techniques alone
  • Identify high-potential improvement opportunities
  • Uncover standards compliance issues and key Health, Safety and Environmental risks
  • Reduce the carbon footprint associated with traditional audit techniques
  • Provide pre-certification audit gap analyses
  • Reduce costs and inconvenience of current auditing activities
  • Provide a basis for routine internal assessment programmes
  • Monitor and report the effectiveness of improvement plans
  • And, finally, use the methodology alone, or in conjunction with a wide variety of management system standards such as BS OHSAS 18001:2007, ISO9001:2008, ISO14001:2004 as well as any company-specific health, safety, environmental and business performance standards

Using a remote, confidential, non-intrusive web-based assessment to gather, collate and report information, Pinnacle360o provides a timely and cost-effective way to fully engage employees, customers, suppliers and other stakeholders in the assessment process.

If appropriate, this information can be used in conjunction with subsequent on-site audits to go even further and identify root causes of the risks identified and highlight improvement opportunities to address them.

For more information on the background, principles and benefits of Pinnacle360o click here [ Introduction To Pinnacle 360o ].

For Pinnacle360o enquiries, please contact us on:

+44 (0)7506 725079


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